FAQs

Q: What type of sessions do you offer?
A: I specialize in the custom portraiture of newborns. I adore working with newborns, so I decided to focus my business on exclusively working with them.

Q: Do you ever offer family or children's sessions?
A: Sometimes. I specialize in newborns, but I do offer Mini Sessions a few times a year. These are short 20-30 minute sessions. They are perfect for updating family portraits or capturing a few portraits of your children. Locations and times are selected by me and spots are limited. They are booked on a first come, first serve basis. Be the first to hear about upcoming Mini Sessions by subscribing to our newsletter or following our Facebook page.

Q: Do you photograph large groups or extended families?
A: No. I no longer photograph large groups, extended families or adults alone.

Q: Where do your sessions take place?
A: All newborn sessions take place at my residential studio in Thomasville, North Carolina 27360. The studio is located in my home and the atmosphere is casual and comfortable. I love getting to know my clients during their session.

Q: Do you have a studio?
A: Yes. I do have a residential studio. The studio is located in the lower level of my non-smoking, pet friendly home. It's conviently located off Interstate 85, minutes south of the Trinity/Thomasville area of North Carolina.

Q: Where is your price list?
A: I will provide my full price list to all potential clients. I feel this is important as professional custom photography is a wonderful investment that you and your family will treasure for generations to come. As with any investment, I know planning ahead is important. I want you to be able to properly plan for your portait investment with us. Clients can expect to invest anywhere from $500-$2000. Please click on the Contact tab above to request a full price list.

Q: Do you schedule sessions on the weekends?
A: Yes and no. Just like most of you, weekends are my family time. I will schedule one session per Saturday. Saturday sessions fill up very quickly. Jody Gall Photography is closed on Sundays.

Q: When should I have my newborn photographed?
A: Newborns should be photographed within their first 14 days of life. During this time they are very sleepy and curly. They are much easier to move and pose during this time.

Q: When should I schedule my newborn session?
A: You should schedule your newborn session while you are still pregnant. I suggest scheduling during your 2nd trimester. My schedule can fill up quickly as I only schedule a limited number a sessions per month. We will add your due date to our calendar. Once you give birth, you will contact me to schedule the session date/time. Obviously due dates can vary greatly from when your little one actually arrives, but tentatively scheduling due dates allows me to know how many sessions I have scheduled a month. I only schedule a limited number of sessions per month.

Q: Can I schedule my newborn session in the evening?
A: No. I schedule all newborn sessions in the morning since they take several hours to complete. We will schedule a 3 hour block for your session. Please do not make any plans after your scheduled session just in case we run over.

Q: My newborn is already here, can I still schedule?
A: Maybe. I purposely leave space in my schedule for surprise newborns. Call me right away to see if I have availablility.

Q: My newborn might be in the hospital longer than 14 days, can I still schedule a newborn session?
A: Yes, absolutely!! I do make exceptions for any medical reasons, like premature births, time spent in NICU, surgeries, etc.

Q: I'm expecting muliples, do I still have to schedule within 14 days of their birth?
A: Maybe not. I do make exceptions for anyone expecting multiples as they tend to arrive early and typically have extended hospital stays in NICU. I like to schedule multiples within 4-5 days of them all coming home. Please feel free to call me if you are expecting multiples so we can talk about all your options with scheduling.

Q: How long does a session last?
A: Newborn sessions typically last 2-3 hours. Mulitiples can last longer.

Q: When do I get to see my proofs?
A: All edited proofs will be uploaded into a password protected gallery within 2 weeks of your session.

Q: How many proofs do we get in our online gallery to choose from?
A: All galleries will have a minimum of 30 fully edited proofs.

Q: How long does my gallery stay online?
A: All galleries are available for 7 days for viewing and ordering. If you need additional time after your gallery expires, there will be a $50 fee to re-activate your gallery for 7 more days.

Q: Once my order is placed, how long does it take before I receive my order?
A: Most orders are available for pickup within 3 weeks of payment clearing. Custom products may take longer.

Q: When do I pay for my order?
A: Payment is due at time of ordering. No orders will be placed with my lab until payment is received in full. All sales are final.

Q: What type of payment do you accept?
A: I accept cash, paypal and credit/debit card via paypal.

Q: Do I have to pay sales tax?
A: Yes and no. I am required to charge sales tax on session fees and products sold in the state of North Carolina. Sales tax will be charged on all orders picked up from my home studio or any order with a ship to address in the state of North Carolina. Out of state sales and orders with a ship to address out of the state of NC are not required to pay NC sales tax as it is an out of state sale.

Q: What is the Client Area and why can't I access it?
A: The client area is an area of my website that includes everything you need to prepare for your session (and for after your session). It includes our investment page with our full price list so you can plan out your investment with us, our portrait agreement for you to fill out online, a wonderful and informative what to expect section, and our photo cart for viewing your proofs and ordering after your sesssion. Several of the areas are password protected. You gain access to these areas once your session fee is paid.

Q: I love your work and want to schedule, where do I go from here?
A: Fabulous! Click on the Contact tab above, let me know you are interested in scheduling, and we'll get started. I require the appropriate session fee and a signed portrait agreement to reserve your date/time. I'll then work with you to plan the perfect session for you.

Copyright 2009-2014 Jody Gall Photography | All Rights Reserved
All site content and images are the property of Jody Gall
and may not be duplicated in any form.