FAQs

Q: What type of sessions do you offer?
A: I specialize in newborns and children. I offer outdoor sessions for babies and children and studio sessions for newborns and babies up to 12 months old.

Q: Where do your sessions take place?
A: Outdoor sessions usually take place at local parks or outside clients' homes within a 15 mile radius of my residential studio (travel fees are applied for areas outside this area). But I am always on the look out for new locations. So if you have a place in mind, just let me know. Studio sessions take place at my residential studio. Though I prefer newborn sessions to be scheduled at my studio (to have access to all my props and studio supplies), I do offer a Premium newborn session that can be held at your home and I bring a mobile studio to you with limited props.

Q: Do you have a studio?
A: Yes. I do have an residential studio. I only schedule newborns and babies up to 12 months old in studio. The studio is located in my non-smoking, pet friendly home.

Q: Where is your price list?
A: I will provide my full price list to all potential clients. I feel this is important as professional custom photography is a wonderful investment that you and your family will treasure for generations to come. As with any investment, I know planning ahead is important. I want you to be able to properly plan for your portait investment with us. Please click on the Contact tab above to request a full price list.

Q: Do you schedule sessions on the weekends?
A: Yes and no. Just like most of you weekends are my family time. I will schedule one session per Saturday for an additional $50 weekend fee (added to your session fee). Saturday sessions fill up very quickly. Jody Gall Photography is closed on Sundays.

Q: When should I schedule my child's session?
A: My schedule usually fills up 1-2 months in advance. Fall sessions (Sept-Nov) will book much quicker.

Q: When should I have my newborn photographed?
A: Newborns should be photographed within their first 10 days of life, preferrably within the first 7 days. During this time they are very sleepy and curly. They are much easier to move and pose during this time.

Q: When should I schedule my newborn session?
A: You should schedule your newborn session while you are still pregnant. My schedule can fill up quickly as I only schedule a limited number a sessions per month. We will tentively schedule you for your due date. Once you give birth, you will contact me to finalize the actual session date/time. Obviously due dates can vary greatly from when your little one actually arrives, but tentatively scheduling due dates allows me to know how many sessions I have scheduled a month. I only schedule a limited number of sessions per month.

Q: My newborn is already here, can I still schedule?
A: Yes. I purposely leave space in my schedule for "surprise" newborns. Call me right away to see if I have availablility.

Q: My newborn/newborns might be in the hospital longer than 10 days, can I still schedule a newborn session?
A: Yes, absolutely!! I do make exceptions for anyone expecting multiples (as they tend to arrive early and typically have extended hospital stays). I also make exceptions for any medical reasons, like premature births, time spent in NICU, surgeries, etc.

Q: Do you shoot large groups or extended families?
A: No. My sessions are focused on newborns and children. I can include family poses with any outdoor session (immediate family only, parents and siblings), but the majority of the proofs will be of your child/children. I no longer photograph large groups, extended families or adults alone.

Q: How long does a session last?
A: My sessions typically last about 1 hour. Newborn sessions last about 3 hours.

Q: When do I get to see my proofs?
A: All edited proofs will be uploaded into a password protected gallery within 3 weeks of your session.

Q: How many proofs do we get in our online gallery to choose from?
A: All galleries will have a minimum of 20 fully edited proofs.

Q: How long does my gallery stay online?
A: All galleries are available for 7 days for viewing and ordering. If you need additional time after your gallery expires, there will be a $50 fee to re-activate your gallery for 7 more days.

Q: Once my order is placed, how long does it take before I receive my order?
A: Most orders are available for pickup or delivery within 2 weeks of ordering and payment being received. Custom products may take longer.

Q: When do I pay for my order?
A: Payment is due at time of ordering. No orders will be placed with my lab until payment is received in full. All sales are final.

Q: What type of payment do you accept?
A: I accept cash, check, paypal and credit/debit card via paypal

Q: Do I have to pay sales tax?
A: Yes and no. I am required to charge sales tax on session fees and products sold in the state of North Carolina. Sales tax will be charged on all orders picked up from my home studio or any order with a ship to address in the state of North Carolina. Out of state sales and orders with a ship to address out of the state of NC are not required to pay NC sales tax as it is an out of state sale.

Q: What is the Client Area and why can't I access it?
A: The client area is a password protected area of my website that includes everything you need to prepare for your session (and for after your session). It includes our investment page with our full price list so you can plan out your investment with us, our portrait contract for you to print and fill out at home if desired, a wonderful and informative what to expect section, and our photo cart for viewing your proofs and ordering after your sesssion. You gain access to this area once your session fee is paid.

Q: I love your work and want to schedule, where do I go from here?
A: Fabulous! Click on the Contact tab above, let me know you are interested in scheduling, and we'll get started. I require a signed contract and the appropriate session fee to reserve your date/time. I'll then work with you to plan the perfect session for you.